One Computer Voice Too Many > Comments > "Review of One Computer Voice Too Many"
Piece Comment
Commenter Profile
- Dmae Lo Roberts
- Username: dmaeroberts
- Location: Portland, Oregon
- Joined PRX: Oct 02, 2003
Piece Information
- "One Computer Voice Too Many"
- Summary: The automation of customer service sucks the personality out of everyday life.
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Review of One Computer Voice Too Many
Dmae Lo Roberts
Posted on May 30, 2004 at 10:24 AM
Anyone who's been stuck in automated customer service hell (and I assume that's everyone) can relate to this upbeat yet informational piece. Strickland combines her commentary with phone cuts from using an automated service along with interviews. Pretty great variety for a three-minute piece that brings humor to the sad future of automation we face. This piece would work on any news magazine program or as a drop-in. There's a host intro at the top that would have to be edited out and the piece ends as quickly as saying goodbye on the phone.