One Computer Voice Too Many > Comments > "Review of One Computer Voice Too Many"
Piece Comment
Commenter Profile
- Justin Grotelueschen
- Username: jgwzbc
- Location: Boston, MA
- Joined PRX: Mar 23, 2004
Piece Information
- "One Computer Voice Too Many"
- Summary: The automation of customer service sucks the personality out of everyday life.
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Review of One Computer Voice Too Many
Justin Grotelueschen
Posted on July 18, 2004 at 06:15 PM
Automation -- who likes it? It's fine to deal with when it works well. As the narrator points out, it's often a frustrating experience. This piece is a bit stiff in the first minute, but the payoff is rewarding. I expected a little bit MORE ranting. In the end, I was OK with not having to listen to someone complain and was treated to a sweet resolution.