One Computer Voice Too Many > Comments > "Review of One Computer Voice Too Many"
Piece Comment
Commenter Profile
- Carl Stiansen
- Username: carlcape
- Location: Morpeth, United Kingdom
- Joined PRX: Jul 22, 2004
Piece Information
- "One Computer Voice Too Many"
- Summary: The automation of customer service sucks the personality out of everyday life.
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Review of One Computer Voice Too Many
Carl Stiansen
Posted on July 24, 2004 at 06:40 AM
I liked the new information in this, especially the revelation that train ticket booker 'Julie' is a robot! The script is funny, informative and tells us something about the human frustraton we feel in call centre queues.
The piece will slot easily into a magazine format or a longer news program, and though it is definitely an american piece, the subject matter gives it wider world audience potential.